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Managed SD-WAN Services
Flexible options that align with business requirements
Managed SD-WAN Services – 3 Flexible Tiers
Globalgig offers 3 levels of managed SD-WAN services, giving customers multiple options to align service level with their needs. Our managed SD-WAN service is built on industry-leading network performance and support management platforms.
Customer networks are actively managed by our experienced staff of engineers, technicians and support personnel to deliver the performance required for critical applications. From basic monitoring to full management including insights into application performance, Globalgig’s managed SD-WAN service is designed for today’s dynamic business operating environment. Global Support: install, support and manage complex, multi-carrier solutions.
PREMIER
Out-of-band management
Monitoring and visibility
Device and firmware management
PLUS
Device and firmware management
Monitoring and visibility
ESSENTIAL
Monitoring and visibility
View our SD-WAN use cases
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Benefits of Managed SD-WAN Services
Globalgig provides customized and secured managed SD-WAN solutions for multi-location customers. We bring the expertise, experience, tools, and process to each managed services engagement. Managed SD-WAN customers leverage Globalgig’s staff of certified networking engineers to make sure their multi-location, global or domestic SD-WAN network performs as expected 24/7. Globalgig managed SD-WAN services give customers the opportunity to optimize resources and productivity, squeezing every ounce of value from their SD-WAN investment.managed SD-WAN service is designed for today’s dynamic business operating environment. Global Support: install, support and manage complex, multi-carrier solutions.
• Site prioritization aligns management service
with customer’s business requirements
• Application of business-specific rules based
on device criticality & event type
• Collection and correlation of events from
multiple devices
• Complete visibility of the platform & network
environment
• Extensive range of network management
tools & reports
• Real-time view of device status, network and
application performance
• Integrated view across entire network
infrastructure
• Single point of contact & accountability
• Zero-risk deployment (SaaS model)
World-Class Support for Managed SD-WAN Solutions
Resilient Infrastructure:
Globalgig’s support infrastructure is built for the 24/7 needs of the global enterprise. Our Network Operations Center is geo-diverse, staffed by knowledgeable and experienced staff, providing flexible, multi-tiered customer care.
Geo-diversity:
• Tier 1 and 2 located in Dallas and Austin, TX
providing 24/7/365 care
• Tier 3 staffed by network engineers in Plano, TX
San Antonio, TX; and Atlanta, GA
Service Advantage Team:
Tier 2 support have CCNA certified or equivalent skillset with 5+ years in a NOC/TAC environment. Our network engineering support is provided by industry veterans with a diverse background in telecommunications.
