Business Challenges
Fragmented Infrastructure and Growing Security Risk
A leading Southeast healthcare provider faced significant challenges as it sought to modernize its outdated WAN infrastructure. The organization relied on a self-operated patchwork of private MPLS circuits and routers that struggled to support growing demands for cloud-hosted applications, electronic medical records (EMR), and scalable network performance.
Simultaneously, the existing architecture lacked the flexibility and fault tolerance required to deliver a seamless experience for critical users, such as remote radiologists whose work directly impacts patient care and billing efficiency. With multiple disparate point solutions in place for security, filtering, and data loss prevention, the provider sought a unified, future-ready platform to streamline operations and enhance visibility across its network.
- Legacy Network Constraints: A private WAN setup limited in scalability and application visibility, creating bottlenecks for cloud migrations and advanced digital initiatives.
- Remote User Experience: High-value satellite offices, such as radiologists, frequently encountered suboptimal network performance, impacting productivity.
- Point Product Sprawl: Disparate systems for security, routing, and monitoring hindered operational efficiency and complicated management.
- Failed Previous SD-WAN Deployment: Technology mismatches and service gaps from a previous vendor’s proof-of-concept left the organization cautious about future network transformation initiatives.
The Globalgig Solution
To reduce complexity, support radiologists, and prepare for future cloud growth, the healthcare provider partnered with Globalgig to modernize its network. The goal: to build a secure, scalable foundation that could support clinical workloads and streamline IT operations.
The result was a fully managed SD-WAN transformation powered by Palo Alto Networks’ Prisma platform — delivering stronger visibility, improved network performance, and readiness for multi-cloud expansion.
Key Solution Components:
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Globalgig deployed a high-availability SD-WAN solution across 74 sites, including hospitals, ambulatory care centers, and remote radiology offices. The team ensured redundancy with dual appliances and circuits at critical locations.
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The team implemented a scalable, cloud-enabled network to integrate critical applications like EMR systems and SaaS, while supporting seamless multi-cloud connectivity to AWS and Azure.
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Globalgig integrated the Orchestra Insight platform, delivering real-time network visibility, proactive monitoring, and AI-driven incident resolution to achieve unified management across the network.
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The team consolidated multiple security tools into a single platform with Palo Alto Networks’ SD-WAN and firewall integration, enhancing security and simplifying operations while laying the groundwork for future SSE enhancements.
The Results
The network transformation project delivered exceptional operational and strategic outcomes, equipping the healthcare provider with a resilient, future-ready infrastructure. By implementing a comprehensive SD-WAN solution, the organization significantly improved network performance, user experience, and scalability while laying the groundwork for future innovation.
Customer Profile – Multistate Healthcare Provider
A leading not-for-profit healthcare system in the Southeastern United States, this organization is dedicated to enhancing its community’s health and quality of life. Anchored by multiple hospital campuses, it offers a comprehensive range of medical services across various specialties. With a mission to improve community health in all endeavors, the system serves a population exceeding one million across more than 18 counties. Its extensive network includes hospitals, outpatient locations, and a large medical staff, positioning it as a vital regional healthcare resource.
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