One Provider for Every Connection, Everywhere Your Business Operates

It means we do not have a preferred network to sell you. We access over 600 carriers across multiple countries, and never steer or throttle your traffic. If your requirements change, or better coverage becomes available, we can move you without renegotiating. The carrier conversation stays with us.

Your internet and private circuits are the transport layer that SD-WAN runs across. Your SASE architecture enforces security policies at the network edge. Cloud Connect extends this connectivity privately and directly into your cloud provider environments, bypassing the public internet entirely. When all four are from Globalgig, they are designed, managed, and visible together in Orchestra Insight. When these services are from different providers, the integration between each layer becomes a coordination exercise your team ends up managing.

Orchestra Insight is Globalgig’s AI-driven network observability platform. Rather than just showing you device status and interface alerts, it works at the service level, correlating events across your estate to identify what is actually affecting your users. For a global network with multiple countries and service types, having one platform that surfaces what matters, rather than sending you constant alerts makes a meaningful difference.

Yes, and this is exactly what our Integrated Managed Services model is built for. If you have a network in place that is not being managed well, we can take over day-to-day operations without requiring you to replace your infrastructure or move circuits. The process starts with an assessment of your existing estate against Globalgig’s operational standards. Where remediation is needed, we agree on a clear plan before management begins. Where it is not, we get started. You keep what you have, and work with a provider that manages it properly.

Through established commercial relationships with local and regional carriers, internet service providers, and network infrastructure providers worldwide. We do not own the physical infrastructure in every country, but we have the relationships,  technical expertise, and commercial leverage to design, procure, and manage the right connectivity services wherever your business operates. What this gives you is access to a broader range of options in each market than any single network owner could provide, combined with a single managed service layer on top. We are transparent about what is available in each location before you commit.

It means you call Globalgig, and we handle everything. We manage the fault with the underlying carrier, track escalation, and keep you informed. You are not coordinating between your IT team and a carrier support team in another country. In a fragmented multi-carrier model, fault resolution often stalls with the question of which provider is responsible. With Globalgig, that question never reaches you. It stays between us and the carriers.

Yes, and the problem you are describing is one of the most common reasons enterprises work with Globalgig. Managing separate carrier relationships in multiple countries means several contracts, support escalation processes, invoicing currencies, and no single view of what is happening across your estate. Globalgig holds carrier relationships on your behalf and delivers a single managed service, regardless of how many countries your network spans.

Broadband is shared infrastructure. The bandwidth is shared with other users, and performance varies with local demand. It is cost-effective and appropriate for sites where some performance variation is acceptable. Dedicated internet access provides a private circuit with guaranteed bandwidth that does not contend with other users. Performance is consistent, regardless of what other users are doing, and it is backed by a formal SLA. DIA is suitable for mission-critical sites, primary SD-WAN connectivity services, and anywhere that variable performance creates business risk.

IP transit provides high-capacity connectivity services with access to global routing infrastructure, and the ability to participate directly in internet routing via border gateway protocol. It is designed for networks whose business depends on serving many downstream users or networks, such as ISPs, hosting providers, CDNs, and large platforms that need to control how traffic routes across the internet backbone at scale.
Most enterprises do not need it. If your requirement is fast, reliable internet access for SaaS applications, email, VPN, and web browsing, dedicated internet access is worth considering. IP transit becomes relevant when your organization is itself a network, or when you are operating infrastructure that serves significant downstream traffic, and needs direct participation in global routing.

Yes, poor broadband performance in a specific market is usually a service design issue, the wrong service type for your use case, a peering problem, or network congestion between your location and the destinations your users are trying to reach.
We assess all three before making any recommendations. If you are already managing circuits through Globalgig, our management platform, Orchestra Insight, gives you performance visibility to identify where the problem originates and our NOC manages the resolution. If you are not a customer, speak to us about your current estate, and we will give you an honest assessment.

This is one of the most common frustrations in enterprise networking. When you have multiple providers, a fault that originates in one carrier’s infrastructure that affects connectivity services managed by another, creates a blame gap. Each carrier blames the other. Globalgig eliminates this gap by being a single point of accountability across all circuits. If there is a problem, it is our problem to resolve, regardless of which underlying carriers are involved.

The answer depends partly on where your network operates. In many EMEA markets, MPLS pricing has compressed to the point where the cost differential that drove SD-WAN adoption elsewhere is much less significant, so MPLS remains a practical and commercially competitive choice for multi-site private WAN. In North American and Asia-Pacific markets, the economics more frequently favor alternatives.
Geography aside, MPLS makes sense for specific use cases, regardless of region. This includes environments where deterministic latency is non-negotiable, where traffic prioritization across a multi-site WAN is required, and where compliance frameworks mandate private circuit isolation.
Where MPLS consistently struggles is scale, inflexibility, and expansion into new markets where a single carrier may not have a strong local presence. Adding a new site in a country outside your primary carrier’s footprint can be slow and expensive, regardless of the market.
For most organizations, the answer is not a straightforward replacement but a site-by-site assessment, by looking at which locations genuinely need MPLS features, which are better served by private Ethernet services or SD-WAN, and where a hybrid approach makes the most sense commercially and technically. We operate across all these markets and will give you an honest view based on your specific estate rather than a universal recommendation.

An Ethernet private line provides a dedicated point-to-point connection between two locations, so it is straightforward, completely isolated, and predictable.
Ethernet virtual private line provides similar dedicated connectivity services, but supports multiple topologies: point-to-point, point-to-multipoint, and mesh configurations. It is more flexible for organizations connecting more than two sites.
A virtual private LAN service (VPLS) extends your LAN across the WAN. It provides Ethernet connectivity across geographically distributed sites, without requiring your team to have specialist WAN expertise, or additional hardware. The right choice depends on how many sites you need to connect, and what your topology requirements are.

Contract renewal is the right time to assess whether MPLS is still the best fit for each site it serves. Here are the questions worth asking:
Which sites genuinely require the QoS and traffic isolation that MPLS provides?
Which are using MPLS because it was already there?
Are there sites where Ethernet services would deliver an equivalent performance at a lower cost?
Does SD-WAN over broadband meet your performance requirements?
We can help you map this out across your estate and recommend a transition approach; whether that is renewing existing MPLS, migrating specific sites to alternatives, or running a hybrid architecture.

This is one of the most common pain points with single-carrier private networking arrangements. If your carrier does not have the local infrastructure at a new location, your options are typically limited and expensive. Globalgig’s carrier relationships span over 195 countries, so adding a site in a new market is an operational conversation, not a new commercial negotiation with a carrier that may not be able to serve that location.

Yes, for organizations with high-capacity requirements or specific latency and routing constraints, we support DWDM and dedicated wavelength services, alongside our broader private networking portfolio.
For international deployments where subsea cable selection matters, we design around specific subsea systems, based on your latency, resilience, and geographic requirements, rather than defaulting to whatever is most commercially straightforward. This is particularly relevant for financial services, content delivery, and any deployment where the path the traffic takes is as important as the bandwidth it carries. Speak to Globalgig about your specific routing requirements, and we will design accordingly.

This is extremely common. Cloud provider infrastructure typically performs as advertised. The variable that most enterprises have not addressed is how they reach it. Public internet routing introduces latency, packet loss, and throughput variation, which is invisible until someone measures it.
Cloud Connect eliminates the public internet from your path, so your traffic goes directly to the cloud provider’s network from your infrastructure, without crossing shared internet routing. If you want to understand whether your connectivity is limiting your cloud performance, speak to Globalgig, and we can help you assess it.

Internet-based cloud connectivity routes traffic across the public internet, which is shared, variable, and outside your control, from your edge to the cloud provider’s network.
Cloud Connect creates a direct private connection that bypasses the public internet entirely. Performance is consistent and predictable, and your data takes a documented, and auditable path. Compliance requirements around data transit are satisfied properly. The cost difference between the two is often more than offset by the performance improvement and compliance assurance.

Megaport provides the software-defined network infrastructure and physical presence in cloud provider facilities worldwide. Globalgig offers managed services, including design, procurement, and provisioning through a single point of contact. For organizations that want ongoing management, Globalgig’s Managed Network Services adds proactive monitoring through Orchestra Insight, as well as fault management, carrier escalation, and full circuit lifecycle management. One relationship, team, and a single bill.

Significantly faster than traditional private circuits. The software-defined infrastructure enables connections to be provisioned in as little as a few hours, compared to weeks that physical circuit provisioning typically requires.

Yes, cloud-to-cloud connectivity services — routing traffic between cloud providers privately and directly — is a core capability of Cloud Connect. It eliminates the backhaul that routing cloud-to-cloud traffic through your on-premises infrastructure creates, reducing latency and freeing up bandwidth at your data center.

Yes,redundant connections and failover design are available. Cloud Connect can also support data replication between on-premises environments and cloud infrastructure as a component of a broader disaster recovery or business continuity architecture.

It depends on your environment, existing technology estate, and security roadmap. Each of the platforms we manage has distinct strengths, and the right choice varies by deployment. Some prioritize AI-driven application performance and a clear path to SASE. Others integrate deeply with existing infrastructure, or converge SD-WAN and network security services into a single platform. We will make a clear recommendation based on your specific situation before you commit.

No, this is our job. We assess your environment, priorities, and roadmap, then recommend the most suitable platform, and design the right architecture. You do not need to become an expert in the nuances of the SD-WAN platforms. We already are.

Orchestra Insight is Globalgig’s AI-driven network observability platform. Rather than generating device-level alerts for your team to triage, it correlates events at the service level by surfacing only what actually affects users and presenting it in real-time dashboards your team can act on. You get a live view of network health, availability, and risk across every site, on any device, without having the operational overhead of building and maintaining visibility.

Yes, or we can run alongside it. Many customers begin by augmenting MPLS with broadband and wireless circuits, improving resilience and cost before transitioning fully. We will recommend the most suitable migration path, based on your sites, contracts, and risk tolerance.

This is exactly what we are built for. Globalgig operates in over 195 countries, and has access to more than 200 global carriers, with local circuit options in most markets. Multi-country deployments are routine, not a special project.

Your organization gets full access to Orchestra Insight, including real-time dashboards, AI-driven anomaly detection, performance analytics, and proactive alerts before issues become outages. Your team sees what our NOC sees. Quarterly business reviews provide executive-level reporting on performance, availability, and any recommendations for optimization.

We can take over management of your existing deployment, whether it is Palo Alto, Cisco, or Fortinet. You do not need to redeploy to benefit from Globalgig’s managed services and Orchestra Insight visibility. We will assess your current configuration and propose a transition that does not disrupt your operations.

Day two operations are where most managed SD-WAN relationships either prove their value, or expose their limits. Our managed SD-WAN service covers circuit procurement, platform configuration, and deployment, then continues with 24/7 NOC monitoring, change management, circuit lifecycle management, firmware and patching, as well as hardware refresh planning.
All managed SD-WAN deployments include Premier Managed Network Services as standard, which means Service Advantage Team access to dedicated Tier 3 engineers with platform certifications, who maintain your as-built documentation, manage escalations directly with platform vendors, and are available 24/7 without you needing to join a support queue. You set the outcomes. We handle everything required to deliver them.

Monitoring tells you when something has gone wrong. Globalgig’s Managed Network Services combines monitoring with active management. This includes configuration control, change management, carrier fault escalation, circuit lifecycle oversight, capacity planning, and visibility into risks before they become outages. The goal of monitoring is awareness, while the objective of managed services is prevention and performance.

This is more common than it should be. Globalgig’s NOC actively manages carrier escalations by providing enriched ticket submissions to speed up root cause analysis, tracking progress, applying commercial pressure where SLAs are being missed, and keeping you informed. You receive updates, but you do not manage the process.

In many cases, yes. Our management overlay can be applied to circuits already in your estate from other providers, bringing them under NOC monitoring and fault management. The scope depends on the service type, and management access available. Speak to Globalgig about your current estate.

The Fundamental tier gives you 24/7 NOC monitoring, proactive fault notification, and carrier escalation management, but your team is responsible for configuration changes and day-to-day operational decisions.
The Plus tier adds ticket correlation, hardware health monitoring, unified visibility across wireline and wireless services, and our site-level Business Service monitoring construct when applicable; with Globalgig taking on more operational management.
The Premier tier is end-to-end with full configuration management, device lifecycle, capacity planning, firmware and patching, as well as network reviews, with your team retaining full visibility, but handing operational responsibility to us. SD-WAN customers with Premier MNS also receive Service Advantage Team access, meaning 24/7 access to dedicated Tier 3 engineers who understand your specific environment.

Yes, EPL and EVPL are commonly used as primary transports in SD-WAN deployments, providing guaranteed performance and dedicated bandwidth that mission-critical SD-WAN traffic requires. When managed alongside Globalgig SD-WAN, private circuits and the SD-WAN overlay are designed and managed as a unified service.