Voice
Hosted PBX
On-premises PBX hardware made sense when your employees came to an office every day and your phone system sat in a cabinet down the hall.
It makes considerably less sense when your team is distributed across locations, working either hybrid or remotely, and your PBX is a capital asset that requires specialist maintenance and depreciates every year, regardless of whether your business is growing.
Hosted PBX from Globalgig delivers the full functionality of an enterprise phone system from the cloud, without the hardware, capital expenditure, and the specialist maintenance overhead. Your users get a single contact number that works across offices and devices. Your finance team moves telephony from capex to a predictable operational expense, while your IT team stops managing a phone system cabinet.
Benefits
Enterprise calling features delivered from the cloud.
One number per person, reachable anywhere.
Customer experience that does not depend on someone answering the phone.
Move telephony services from capital to operational expenditure.
Scales with your business.
Features
Calling Features
User Experience
Administration and Management
Calling Plans
Why Globalgig
Fully Managed, Not Just Hosted
Works Alongside SIP Trunking for Mixed Environments
Global Reach for International Businesses
Voice and Connectivity Services From One Provider
Frequently
Asked
Questions
Can we keep our existing phone numbers when moving to Hosted PBX?
Yes, existing numbers can be ported to Hosted PBX in most markets. We manage the porting process and will confirm what is available in your locations before you commit.
What happens to calls if our internet connection goes down?
Hosted PBX includes call continuity features that route calls to a mobile number or alternative destination if your primary connectivity is unavailable. For organizations with Globalgig Managed SD-WAN or wireless failover, the network layer also provides resilience that protects voice services alongside other traffic.
How do users access the system when working remotely?
Through mobile and desktop applications that use the same contact number, regardless of location. Remote users connect to Hosted PBX through their internet connection, with the same features available as if they were in the office. Calls follow the person, not the desk.
What is auto attendant and why does it matter?
Auto attendant is an automated call management system (IVR) that greets callers and redirects them to the right person or department without requiring a receptionist to answer and transfer calls. It reduces wait times, ensures calls reach the right person first time, and offers a professional experience to every caller, regardless of what your team is doing at that moment.
Related Products
SIP Trunking
POTS Replacement
Managed Network Services
Plan Your Move to Hosted Voice With Less Risk
Moving from an on-premises PBX affects more than the phone system. Users, numbers, call flows, devices, and support all need a clear migration plan.
Speak to a specialist about the best path to Hosted PBX for your environment, including what to migrate, what to keep, and what needs to be managed before, during, and after the move.