Security
Your Network Should Not Be the Reason a Breach Succeeds
Most organizations have more security risks than they realize, not due to less investment, but because their network and security stack were not designed to work together.
Globalgig’s security services fix this by offering one provider, a complete managed security portfolio, and a single team accountable for it all.
Threats targeting your business are faster, smarter, and more persistent than ever. Globalgig’s security solutions provide the architecture, technology, and operational expertise to protect every user, device, and connection. It is managed as a single service, visible through one platform.
What Changes When Your Network and Security Are From the Same Team
Stop managing disconnected security tools.
Security that follows your users, not your building.
Cover every attack surface, not just the obvious ones.
Operate without having to build a security team from scratch.
One provider, bill, and accountable team.
Platform selection work, done.
Security Portfolio
Security vs. Legacy Security Architectures
| Capability | Legacy Approach | Globalgig Security |
|---|---|---|
| Security Enforcement | Perimeter-based, traffic backhauled to data centers | Cloud-delivered, and enforced at the point of access, including wherever users connect |
| Policy Consistency | Different tools for various locations, and gaps at boundaries | A single policy engine across multiple users, sites, the cloud, and mobile devices |
| Threat Visibility | Siloed by different tools, and blind spots at boundaries | Unified telemetry across network, endpoint, identity, and AI layers |
| Endpoint Protection | Separate endpoint agent management | Integrated detection, IoT protection, and browser security within the platform |
| Identity Governance | Basic access control, and no privilege management | Continuous verification, least-privilege enforcement, machine and AI identity governance |
| AI Risk | Unmanaged employee GenAI use, no runtime protection | Governed AI access, and runtime protection for these agents, as well as AI-powered attack detection |
| Security Operations | Internal SOC or unmanaged platforms | Expert-led security management services, from basic administration to fully outsourced security operations |
| Management Overhead | Multiple vendors, contracts, and support contacts | One provider, contract, and team are accountable for all outcomes |
| Network and Security | Separate providers with blind spots at the boundary | The same team manages with a complete operational context, and no handoffs |
Managed Network Platform
Globalgig’s secure networking services are delivered on industry-leading security platforms, selected for proven enterprise capability, and recognized by independent analysts. Our security specialists manage these platforms on your behalf, and are accountable for performance across every layer of the architecture.
Orchestra Insight, Globalgig’s AI-driven network and security observability platform, provides a single pane of glass across your entire estate. Your organization receives service-level intelligence instead of device-level alerts, and root cause identification rather than symptom reporting. Both your team and ours have the same real-time overview.
Support and Service Options
Globalgig Security is available as a fully managed service, co-managed with your team, or as a technology-only deployment supported by our professional services.
Capabilities:
- Platform administration, monitoring, and reporting.
- AI and human SOC analysis, and active remediation recommendations.
- Full configuration management, proactive monitoring, and end-to-end remediation, with Zero Trust built in.
Operational models:
- Fully managed: This includes design, deployment, monitoring, and support. Your team sets the outcomes; we handle the rest.
- Co-managed: Globalgig owns the infrastructure and operations. Your company retains as much policy control as it wants.
- Technology-only: Your organization buys security infrastructure and licensing from Globalgig, which either of us deploys, and you manage.
Frequently
Asked
Questions
Do I need to replace my existing security tools?
You may not need to replace them. We assess your current environment before making any recommendations. Globalgig can integrate with your existing framework, layer in specific capabilities, or build a fully managed stack. We choose the right approach to deliver optimal outcomes for your company.
What does Globalgig offer for security solutions, and how does it differ from traditional network security services?
Traditional network security services were built around a perimeter, a defined boundary between the corporate network and outside world. Globalgig’s security solutions replace this model with cloud-delivered controls that follow users and data wherever they go.
Instead of backhauling traffic to a central security appliance, security policies are enforced at the point of access for remote workers, branch offices, cloud applications, and mobile devices, without degrading performance or adding operational complexity.
Which security platforms does Globalgig Security run on?
Globalgig Security is delivered primarily on Palo Alto Networks, our principal platform partner, spanning SSE, SASE, NGFW, endpoint and AI security, and security operations.
We also support Cisco and Fortinet across specific deployment scenarios, and other leading providers on an individual case basis, where your existing infrastructure or requirements make them the right choice. All platforms that Globalgig use are selected for their proven enterprise capability, and recognition by independent analysts.
Do I need to replace my existing security infrastructure to adopt Globalgig’s security services?
This may not be necessary. Globalgig assesses your existing environment before recommending an architecture. In many cases, existing infrastructure is retained and integrated into new architecture, instead of being replaced. Where replacement is recommended, it is phased to avoid disruption. Most organizations who work with Globalgig have an existing estate, not a blank slate, and our engagement model is designed for this.
What is the difference between SSE and SASE?
Security Service Edge (SSE) is the security component that delivers a secure web gateway, cloud access security broker, Zero Trust network access, and firewall-as-a-service from the cloud. Secure Access Service Edge (SASE) combines SSE with SD-WAN networking, integrating security and connectivity into a single architecture.
Companies that already have an SD-WAN deployment may adopt SSE as the security layer. Organizations that evaluate both networking and security together usually adopt SASE as a complete solution.
Can you support multi-site, international businesses?
Globalgig operates across over 195 countries, with carrier diversity at every site. We offer multi-site, multi-country, and mixed transport environments.
What is MDR Detect, and how is it different from basic monitoring?
MDR Detect is a managed detection and response service that scans events the moment they land, including sub-second detection across IT, OT, and cloud environments. It ingests data from any log format, or vendor stack, with no agent installation required.
Unlike services that resell third-party tools and have no accountability, MDR Detect is built and operated by our security partners. Every incident has a documented receipt, including a timeline, actions taken, and who is accountable.
How does DDoS protection work?
Globalgig’s DDoS protection has always-on and on-demand options. We leverage a global scrubbing network with 30 Tbps of mitigation capacity, protecting against volumetric, protocol, and application-layer attacks. It is built into the network, not bolted on.
What is the difference between SSE and SASE?
Security Service Edge (SSE) is a security component of modern cloud-delivered security services, combining secure web gateway, CASB, ZTNA, and Firewall-as-a-Service into a single platform. Secure Access Service Edge (SASE) adds SD-WAN networking to SSE, converging networking and security into a single architecture.
Organizations with an existing SD-WAN can adopt SSE as the security layer, while businesses evaluating networking and security together usually use SASE as a complete solution.
How does DDoS protection work within the Edge Security architecture?
DDoS protection operates at the network edge, identifying and filtering malicious traffic before it reaches customer infrastructure. It addresses volumetric, protocol, and application-layer attacks that attempt to overwhelm bandwidth, exploit network layer weaknesses, and target specific services. Your organization’s protection is always-on, instead of activated in response to an attack, so mitigation begins before an attack reaches critical thresholds.
Can Globalgig manage Edge Security alongside my existing security tools?
Yes, Globalgig can manage new platforms deployed as part of a security engagement, integrate with existing tools where appropriate, and operate within a co-managed model alongside your team. The starting point is an assessment of your current environment and requirements, not with an assumption that everything must be replaced.
Is Edge Security suitable for organizations with high compliance requirements, such as GDPR or HIPAA?
Yes, GDPR-compliant DLP and CASB controls are included as standard. The architecture supports data sovereignty requirements through policy controls that govern where data flows and how it is handled. For HIPAA and other sector-specific compliance requirements, Globalgig’s Professional Services team can design architecture to meet the specific controls of your compliance program.
What is Managed SSE, and how does it differ from buying SSE directly from a platform vendor?
Managed SSE means Globalgig operates the platform on your behalf, and is accountable for configuration, monitoring, policy management, and ongoing optimization. Buying SSE directly from a platform vendor gives you the technology, but your team is responsible for operating it. Globalgig’s managed SSE services combine the platform capability with the operational expertise to run it, within a co-management structure that matches your internal capability.
What is Managed SASE, and when should we consider it over Managed SSE?
Managed SASE combines SD-WAN networking with SSE security services in a single managed architecture. Your company should consider Managed SASE if you are evaluating your networking and security stack simultaneously, or if your current SD-WAN is approaching contract renewal, and you want to consolidate into a single platform.
Managed SSE should be considered if your SD-WAN is performing well, and you want to add or improve the security layer, without changing your networking architecture. Globalgig offers both models and can advise on the right approach for your situation.
What is the difference between endpoint protection and XDR?
Endpoint protection (EPP) focuses on preventing threats from executing on a device through signature matching, behavioral controls, and policy enforcement. Extended detection and response (XDR) goes further, correlating activity across multiple endpoints, networks, and other data sources to identify threats that have already gained access, and are moving through the environment. Globalgig’s endpoint security services include XDR capability for detection and response, after prevention has been bypassed.
How does IoT Security protect devices that cannot run security agents?
IoT Security monitors your connected devices through the network traffic they generate, without installing any software on devices. It profiles normal device behavior over time, and identifies deviations that indicate your company’s security has been compromised. High-risk devices can be automatically segmented or restricted without requiring physical access or device modification.
Does Globalgig’s Endpoint Security cover devices that are not managed by my organization?
Browser security covers unmanaged and BYOD by enforcing policy at the browser layer, without requiring full device management. For IoT devices and other unmanaged hardware connected to your network, IoT Security provides discovery and monitoring services, regardless of whether devices are formally managed. Full XDR coverage usually requires agent deployment, which is suitable for managed devices.
How does Endpoint Security integrate with my existing security tools?
Globalgig’s Professional Services team assesses your existing endpoint security tools under its initial architecture engagement. Where existing tools can be integrated or retained, they are. Where replacement is appropriate, this is phased. We aim to implement a coherent architecture, not replace your tools, unless necessary.
What is Cortex XDR, and how does it differ from a traditional antivirus software?
Cortex XDR is Palo Alto Networks’ extensive detection and response platform. Traditional antivirus software matches files and processes against a library of known threats, and blocks what it recognizes.
Cortex XDR applies behavioral analytics across multiple endpoints, network telemetry, and cloud data to identify threats, based on what they are doing instead of what they look like. This means it catches novel malware, living-off-the-land attacks, and lateral movement that signature-based tools usually miss. It is delivered as part of our managed Endpoint Security service.
What is Prisma Browser, and when should I consider this instead of a full endpoint agent?
Prisma Browser is Palo Alto Networks’ enterprise browser security solution. It enforces security policy at the browser layer instead of at the device level, which makes it suitable for BYOD, contractor workstations, and unmanaged endpoints where deploying a full agent is either impractical or is likely to meet resistance.
It provides data loss prevention, session visibility, and Zero Trust policy enforcement at the point where most enterprise work happens, without requiring device enrollment or management. For organizations with mixed device populations, it extends protection to parts of the estate that traditional endpoint tools cannot reach.
What is the difference between network access control and identity security?
Network access control determines if a user or device can connect to the network, or access an application. Identity security services decide what that identity can access once it has been granted, what they can do, and access, as well as whether their level of privilege is appropriate. Both are necessary. Network access prevents unauthorized connections, while identity security services prevent authorized connections from being abused.
What is privileged access management, and why does it matter?
Privileged accounts are administrative accounts with elevated access to systems, configurations, and data. They are the accounts attackers mostly aim to compromise as they enable the most damage. Privileged access management services protect these accounts through credential vaulting, just-in-time access that eliminates standing privileges, and session monitoring that detects misuse. The most significant breaches involve compromised privileged credentials at some point in the attack chain.
What are non-human identities, and why do they need governance?
Non-human identities include service accounts, API keys, automation scripts, and AI agents, as well as any entity that authenticates to a system, without a human involved. Most enterprise environments have more non-human identities than human ones, and most have more privilege than they need. When a service account or AI agent is compromised, the attacker inherits its privileges and can move laterally using legitimate credentials that bypass many detection tools.
How does AI access security work without affecting productivity?
AI access security applies policy at the network layer, governing which applications can be accessed, and how they can be used, without blocking access to AI tools. Instead of a binary allow or block, it can enforce controls on what data can be sent to specific AI tools, issues an alert when sensitive data is being shared, and provides coaching to users on appropriate AI usage. This allows organizations to enable AI productivity, and manage data risks.
Is Identity Security available for organizations that are not yet running SSE or SASE?
Yes, privileged access management and AI access security can be deployed independently of the SSE and SASE architecture. Zero Trust access enforcement is most effective when integrated with SSE, but Identity Security components can be phased in, as the broader security architecture evolves.
What privileged access management platform does Globalgig use, and why?
We deliver privileged access management through CyberArk, the most widely deployed privileged access management platform in the enterprise market.
CyberArk is purpose-built for the governance of privileged and service accounts, and non-human identities, covering credential vaulting, just-in-time access, session monitoring, and machine identity governance. Globalgig uses CyberArk because no other platform matches its depth of capabilities in the privileged access space, and due to its ability to integrate with Palo Alto Networks’ security architecture that we operate across network, endpoint, and identity security.
How does Palo Alto Networks’ Prisma Access handle identity-based access control?
Prisma Access enforces identity-first security by verifying users and devices before granting access to the internet, SaaS, and private applications. Instead of granting network-level access that a user can then move laterally within, it applies Zero Trust Network Access principles, so every session is verified, based on identity, device posture, location, and risk signals, and access is granted only to the specific application requested. AI Access Security, a feature of Prisma Access, extends this control to users’ interactions with generative AI applications, governing in real time what data can be shared with which tools.
Our employees already use AI tools. Where do we start?
AI access security tends to be the first conversation, as it addresses the risk that already exists for most organizations. Most employees using generative AI tools have no policy governing what data they can share. Deploying AI access security services provides immediate visibility into that usage and allows companies to enforce policies, without affecting productivity. From there, organizations with AI applications in development or deployment usually add AI runtime security.
What is prompt injection, and why is it a security risk?
Prompt injection is an attack where malicious instructions are embedded in content that an AI system processes, causing it to take actions outside its intended scope. For example, a hacker might embed instructions in a document that an AI agent reads, causing it to exfiltrate data or take actions on their behalf.
As AI agents are given increasing autonomy and access to more systems, prompt injection becomes an increasingly material attack vector. AI runtime security services monitors for, and enforces, guardrails against prompt injection attempts.
How does Globalgig AI Security handle data sovereignty requirements for AI-related data?
AI access security monitoring and policy enforcement operates through the network security layer, with telemetry handled in accordance with data sovereignty requirements established for broader security architecture. AI runtime security operates within your organization’s environment. Data generated by AI security monitoring is not sent to, or retained by, external parties without explicit configuration.
Is AI Security available as a standalone service, or as part of a broader security engagement?
AI access security is available under the SSE and SASE architecture. AI runtime security and AI-powered threat detection services are available as standalone additions to existing security architectures. Globalgig’s Professional Services team can advise on the right approach based on your existing environment and specific AI risks you need to address.
What is Cortex XSIAM, and how does it differ from buying SIEM, SOAR, and XDR separately?
Cortex XSIAM is Palo Alto Networks’ unified SOC platform, designed to replace the fragmented collection of tools most security operations centers are built on. Instead of buying and integrating separate SIEM, SOAR, and XDR solutions from different vendors, XSIAM brings all three into a single AI-driven control plane.
SIEM handles log management, correlation, alerts, reporting, and long-term data retention. SOAR provides security orchestration, automation, and responses with hundreds of built-in playbooks and a visual editor for building custom workflows. XDR gathers telemetry from endpoints, the cloud, network, and third-party sources for extended detection, and offers responses with automated investigation capabilities.
Beyond those three core functions, XSIAM also incorporates a threat intelligence platform, attack surface management, identity threat detection and response, endpoint protection, cloud detection and response, as well as user and entity behavior analytics. Everything operates from one platform, eliminating console switching and integration overhead that usually comes from assembling a SOC toolset with multiple vendors.
Globalgig can support the implementation of XSIAM through its Professional Services offering. Once deployed, the platform is owned and operated by your team.
Can we evolve over time from an insourced to an outsourced model?
Yes, Globalgig Security Management supports this logical progression, with many customers implementing it in this way. Globalgig’s understanding of your environment accumulates over time, supporting seamless transitions across the co-management spectrum. No provider change or re-procurement is required.
What is XSIAM, and when is it appropriate?
XSIAM is a unified SOC platform that combines SIEM, SOAR, and XDR capabilities into a single security operations control plane. It is suitable for organizations that want to build or modernize an internal SOC with a single integrated platform, instead of assembling separate tools, or for businesses transitioning away from legacy SIEM infrastructure who want to retain full platform ownership rather than fully outsourcing to a managed service.
Globalgig can help design, implement, and support XSIAM deployments through our Professional Services offering.
What is Zero Trust enablement, and how is it different from a Zero Trust project?
Zero Trust enablement is an ongoing operational service, instead of a one-time implementation. It covers the full Zero Trust lifecycle, including defining your protect surfaces, mapping transaction flows, designing architecture, creating and enforcing policies, and monitoring continuously.
A Zero Trust Readiness Assessment establishes your baseline. From there, Zero Trust is implemented incrementally and maintained as your environment evolves. It does not end when the implementation project is complete.
Why does security management require managed network services?
Security management without network management creates blind spots at the boundary between the two. When Globalgig manages both, security events have full network context from the outset, and network faults are assessed with security awareness. Incident response is faster, and more accurate, as the team responding has the complete picture. This is why Globalgig does not sell its security management services separately.
How does co-management work in terms of analysis and remediation?
We have flexible options. Globalgig offers AI and human SOC analysis and remediation recommendations with 24/7 expert coverage, while leaving control over final remediation decisions, and implementation to you. Alternatively, we can provide full configuration management and end-to-end remediation, where Globalgig both recommends and implements changes.
Do I need to replace my existing network infrastructure to adopt SSE or SASE?
It may not be necessary. SSE can be deployed alongside existing networking infrastructure, including MPLS and SD-WAN from other providers. SASE usually involves transitioning from legacy network infrastructure, although Globalgig designs phased migrations that avoid disruption to live environments. Our Professional Services team assesses your existing estate before recommending an approach.
We need basic administrative support, but not policy management. Can you provide this?
Yes, we can cover administrative tasks on your security platform, including account management, RBAC, authentication settings, group policy assignments, connection and tunnel management, configuration backup, and reporting.
All changes are executed by Globalgig to your specifications. We can do this while you continue to cover security policy definition, SOC services, incident analysis, or remediation.
Get a Clear View of Your Security Options
Get a practical view of where your security architecture may be exposed, which trade-offs matter for your environment, and what is worth prioritizing before you commit budget, time, or internal resources.