Skip to content

Wireless connectivity

SIM Management

Most enterprises manage their SIM estate the hard way through multiple carrier relationships, portals, invoices in multiple currencies, and no single view of what is connected, where, and what it  costs. 

Globalgig’s SIM Management offers one commercial relationship, platform, and bill across every SIM, carrier, and country your organization operates in. Orchestra, our SIM management platform, gives your team complete control over your wireless estate from a single portal, with API integrations to connect it into your existing operational systems. 

Whether you are managing a mobile workforce, a global IoT deployment, or a distributed device estate across multiple countries, Globalgig’s eSIM services provide carrier-agnostic, over-the-air SIM management that eliminates physical SIM logistics. 

Benefits

Visibility Across Your Entire SIM Estate, Without the Portal Sprawl. 

Visibility across your entire SIM estate, without the portal sprawl.

Global carrier flexibility without the physical SIM overhead.

New markets without new rate plan negotiations.

Predictable wireless service costs at any scale.

SIM Management Built Into Your Operational Workflow, Not Bolted On.

SIM management built into your operational workflow, not bolted on.

How Globalgig eSIM Works

Globalgig eSIM is built in line with the GSMA’s Embedded SIM specifications, the industry standard for remote provisioning and management of machine-to-machine connections. Each eSIM carries multiple operator profiles on a single embedded universal integrated circuit card (eUICC), enabling over-the-air switching between profiles without physical SIM replacement.

Our platform uses a pull-push model: the eSIM regularly checks with Orchestra to confirm it has the correct profile for its current location. When a device moves to a new region, the platform automatically updates the profile, connecting to the best available network without manual intervention.

This is the result of a deliberate evolution. Globalgig originally developed multi-profile SIMs that switched profiles automatically to avoid roaming charges. Those SIMs worked but had limitations: they were tied to specific profiles, required multiple versions for different regions, and could not be updated once deployed. eSIM technology removed those constraints, consolidating multiple regional profiles into a single flexible platform that can be updated and managed remotely throughout the life of the device.

How Globalgig eSIM Works

What Orchestra eSIM Gives Your Team

Real-Time Visibility Across Every eSIM

Globalgig’s SIM dashboard shows every profile on every eSIM, with real-time monitoring of location changes, network switches, and device swaps. Your team sees exactly which profile is active, which network devices are connected to, and whether any parameters have changed.

Automated Incident Management

The eSIM detects when a device moves outside a permitted country or region and can immediately block service, preventing unauthorized data use and charges. IMEI locking ensures eSIMs can only operate on permitted devices, protecting against removal and misuse.

Single-Pane Management for Subscriptions, Usage, Billing, and Locations

Globalgig’s dashboard displays current activity across your entire estate: subscription status, SIM activity, and usage by plan, with a six-month usage breakdown for trend analysis and cost planning.

API Extension Into Your Operational Systems

Orchestra connects directly to your IoT, fleet management, and ERP platforms, reducing manual management time and eliminating parallel reporting processes.

What Orchestra eSIM Gives Your Team

Why Globalgig

The Last SIM You Will Ever Need to Deploy

Globalgig eSIM with over-the-air management means carrier changes, profile updates, and network switches happen in the portal, not through a physical SIM replacement. For global deployments, this is a significant boost for your operations and can save you money. 

One Bill in a Single Currency

Eliminating multiple carrier invoices in multiple currencies reduces costs, simplifies reconciliation, and makes wireless spend predictable.

Carrier Relationships That Work for You

As a carrier-agnostic MVNO operating across over 600 networks, we have the commercial flexibility to build rate plans that reflect your actual usage, rather than forcing your operation into standard tariff structures. When better coverage or pricing is available, we can move you without disrupting your operations.

Management That Reduces Overhead, Instead of Adding to It

Orchestra’s API integration means SIM management connects to your existing tooling. There are fewer portals to check, reports to reconcile, and manual processes to maintain.

Scales Without Renegotiation

Whether your estate grows by 10 SIMs or 1,000, the commercial model, platform, and carrier relationships scale without requiring you to renegotiate contracts, or move to a different provider.

Frequently
Asked
Questions

How does Globalgig’s eSIM management handle carrier switching without access to the physical device?

Globalgig’s eSIM manages carrier profiles electronically. When a carrier change is required, the new profile is electronically pushed to the eSIM-capable device, activating the new carrier without physical access. This is valuable for IoT devices deployed in remote or hard-to-reach locations where physically replacing a SIM would be operationally impractical or expensive.

Do you offer eSIM?

Yes, we offer single IMSI, and eSIM options, with full management through the Orchestra eSIM portal. An eSIM is useful for deployments where physical SIM management at scale is operationally difficult, or where devices need to switch networks, without a physical SIM replacement.

We already manage our IoT SIMs through a carrier portal. Why would we move?

A carrier portal gives you visibility into that carrier’s network. Orchestra gives you visibility across every carrier in your estate, in one place, with unified billing, anomaly detection, and API integration into your operational systems. If you operate in one country with a single carrier, the difference is marginal. If your deployment spans multiple markets, your organization has growth plans, or you need the flexibility to switch carriers without renegotiating contracts, it is significant.

What is SGP.32, and why does it matter?

SGP.32 is the GSMA’s IoT eSIM standard that enables remote SIM provisioning for headless devices. Devices with no user interface that may be deployed for a decade or more, without physical access. It allows carrier profiles to be switched remotely, which is essential for large-scale IoT estates in the field. Globalgig supports SGP.32 eSIM lifecycle management through Orchestra, including profile provisioning, carrier switching, and compatibility validation.

What is the difference between pooled and shared data?

Pooled data gives your entire device estate a single combined allowance. Every device draws from the same bucket, regardless of country or carrier, so unused data on a quiet device is automatically available to a busy one. It is more efficient, and typically reduces overall waste across large estates.
Shared data assigns individual allowances to each device or group, with usage tracked separately. It gives you more granular visibility into what each device or location is consuming, and more control over per-device spend, but at the cost of some flexibility.
Both models are available through Globalgig, across countries and carriers, on one bill.

Is there a minimum SIM commitment?

This depends on the service level and commercial structure. We work with enterprises ranging from small mobile workforces to large-scale IoT deployments. Speak to us about your specific requirements, and we will build the right commercial model for your organization.

How does eSIM over-the-air management work?

Globalgig eSIM uses patented over-the-air technology to push carrier profiles to eSIM-enabled devices remotely. When you need to switch a device to a different carrier or market, you make the change in Orchestra and the new profile is applied to the device without any physical intervention. This is valuable for devices that are difficult or expensive to access physically, such as remote sites, deployed assets, and large-scale IoT estates.

What API integrations does Orchestra support?

Orchestra offers a full REST API covering SIM inventory, usage data, subscription management, activation and suspension, and billing information. It integrates with fleet management platforms, ERP systems, and IoT application management tools. Your technical team can connect it directly, or you can speak to us about pre-built integrations for common platforms.

Can we activate and suspend SIMs ourselves, or does Globalgig do it?

Both are possible. Orchestra gives your team full self-service control over activation, suspension, and lifecycle management. For organizations that prefer a managed service, Globalgig can handle SIM lifecycle management on your behalf, with changes actioned through a single point of contact.

How does data pooling work across carriers?

Rather than each SIM having its own fixed allowance per carrier, usage draws from a shared pool across your entire estate. Devices that use less than expected free up allowance for devices that use more. It reduces waste, lowers average cost per SIM, and makes your wireless spend more predictable than per-SIM or per-country allocations.

Know How You’ll Manage Every SIM Before You Deploy Them

SIMs are easy to add. They are harder to control once devices, users, carriers, countries, rate plans, and support needs start multiplying.

Speak to a specialist to see what centralized SIM management could look like for your deployment, with practical examples and ideas to help you plan usage control, network changes, billing, location visibility, and support from the start.