Security Management

No, Managed Network Services and Security Management can be offered as standalone services, or together. The value to your organization increases when our managed services are used together, as network and security events become visible, and are interpreted by the same team, with one escalation path, regardless of where an incident originates.

Our voice services are delivered over your existing network — dedicated internet, MPLS VPN, or SD-WAN — instead of requiring separate, dedicated circuits for voice traffic. When voice and network services come from the same provider, quality issues have a single escalation path and a team that can see both layers.

Globalgig Security is delivered primarily on Palo Alto Networks, our principal platform partner, spanning SSE, SASE, NGFW, endpoint and AI security, and security operations.
We also support Cisco and Fortinet across specific deployment scenarios, and other leading providers on an individual case basis, where your existing infrastructure or requirements make them the right choice. All platforms that Globalgig use are selected for their proven enterprise capability, and recognition by independent analysts.

MDR Detect is a managed detection and response service that scans events the moment they land, including sub-second detection across IT, OT, and cloud environments. It ingests data from any log format, or vendor stack, with no agent installation required.
Unlike services that resell third-party tools and have no accountability, MDR Detect is built and operated by our security partners. Every incident has a documented receipt, including a timeline, actions taken, and who is accountable.

AI access security is available under the SSE and SASE architecture. AI runtime security and AI-powered threat detection services are available as standalone additions to existing security architectures. Globalgig’s Professional Services team can advise on the right approach based on your existing environment and specific AI risks you need to address.

Cortex XSIAM is Palo Alto Networks’ unified SOC platform, designed to replace the fragmented collection of tools most security operations centers are built on. Instead of buying and integrating separate SIEM, SOAR, and XDR solutions from different vendors, XSIAM brings all three into a single AI-driven control plane.
SIEM handles log management, correlation, alerts, reporting, and long-term data retention. SOAR provides security orchestration, automation, and responses with hundreds of built-in playbooks and a visual editor for building custom workflows. XDR gathers telemetry from endpoints, the cloud, network, and third-party sources for extended detection, and offers responses with automated investigation capabilities.
Beyond those three core functions, XSIAM also incorporates a threat intelligence platform, attack surface management, identity threat detection and response, endpoint protection, cloud detection and response, as well as user and entity behavior analytics. Everything operates from one platform, eliminating console switching and integration overhead that usually comes from assembling a SOC toolset with multiple vendors.
Globalgig can support the implementation of XSIAM through its Professional Services offering. Once deployed, the platform is owned and operated by your team.

Yes, Globalgig Security Management supports this logical progression, with many customers implementing it in this  way.  Globalgig’s understanding of your environment accumulates over time, supporting seamless transitions across the co-management spectrum. No provider change or re-procurement is required.

XSIAM is a unified SOC platform that combines SIEM, SOAR, and XDR capabilities into a single security operations control plane. It is suitable for organizations that want to build or modernize an internal SOC with a single integrated platform, instead of assembling separate tools, or for businesses transitioning away from legacy SIEM infrastructure who want to retain full platform ownership rather than fully outsourcing to a managed service.
Globalgig can help design, implement, and support XSIAM deployments through our Professional Services offering.

Zero Trust enablement is an ongoing operational service, instead of a one-time implementation. It covers the full Zero Trust lifecycle, including defining your protect surfaces, mapping transaction flows, designing architecture, creating and enforcing policies, and monitoring continuously.
A Zero Trust Readiness Assessment establishes your baseline. From there, Zero Trust is implemented incrementally and maintained as your environment evolves. It does not end when the implementation project is complete.

Security management without network management creates blind spots at the boundary between the two. When Globalgig manages both, security events have full network context from the outset, and network faults are assessed with security awareness. Incident response is faster, and more accurate, as the team responding has the complete picture. This is why Globalgig does not sell its security management services separately.

We have flexible options. Globalgig offers AI and human SOC analysis and remediation recommendations with 24/7 expert coverage, while leaving control over final remediation decisions, and implementation to you. Alternatively, we can provide full configuration management and end-to-end remediation, where Globalgig both recommends and implements changes.

Yes, we can cover administrative tasks on your security platform, including account management, RBAC, authentication settings, group policy assignments, connection and tunnel management, configuration backup, and reporting.
All changes are executed by Globalgig to your specifications. We can do this while you continue to cover security policy definition, SOC services, incident analysis, or remediation.