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POTS Replacement

If you still have plain old telephone service (POTS) lines, the decision about whether to replace them has largely already been made for you.

Carriers everywhere are actively sunsetting copper telephone infrastructure. The cost of maintaining legacy analog lines is rising sharply, and the regulatory deadlines for carrier withdrawal are fast approaching. The question is not whether to replace your POTS lines. It is whether you do it on your own terms, with a managed transition that controls costs and maintains compliance, or on your carrier’s terms, where they decide the timeline.

Globalgig POTS Replacement manages the full transition from legacy analog lines to LTE cellular or VoIP connectivity, including the devices that most providers struggle with. This includes fire alarm control panels, security systems, elevator call boxes, fax machines, and other analog equipment that was not designed for digital transmission. Fully compliant with fire, E911, and life safety codes, and saves up to 70% compared to continuing to use legacy POTS lines.

Benefits

Up to 70% cost savings compared to using legacy POTS lines.

Managed transition including the devices most providers do not handle.

Compliant with fire, E911, and life safety codes.

24/7 monitoring and support included.

Wireless or wired options, depending on what your location needs.

Features

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Wired POTS Replacement

For locations with an existing Ethernet network or Globalgig wired connectivity.

  • Bundled analog telephone adapter (ATA): 2, 8, 16, 24, 32, or 48 port options
  • Bundled VoIP line and number
  • Voice and fax line support on the same adapter
  • Cost-effective option where wired connectivity is available
  • Full interoperability with analog devices including fax machines and modems
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Wireless POTS Replacement

For locations where wired connectivity is impractical, unavailable, or where wireless diversity is required.

  • 4G LTE and 5G connectivity across all major carriers
  • Prequalification of coverage for your specific locations before deployment
  • Wireless offered as primary connectivity or as backup to an existing wired service
  • A complete package, including connectivity, equipment, deployment, and management
  • Carrier diversity options for resilience-critical applications
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Included Across All POTS Replacement Deployments

  • Professional installation and configuration
  • Managed equipment with proactive monitoring
  • 24/7 support with remote firmware upgrades
  • Break/fix support with emergency replacement
  • E911, fire code, and life safety compliance
  • Full service management with a single point of contact

Device Coverage

POTS lines serve more than voice calls. A successful POTS Replacement program addresses every analog device in your estate, not just the obvious phone lines.

Device Type POTS Replacement Approach
Standard Voice Lines Straightforward VoIP replacement with number continuity
Fax Machines ATA with fax-compatible VoIP service; T.38 fax protocol support
Fire Alarm Control Panels Compliant cellular or VoIP with fire code certification
Security Alarm Systems Cellular or VoIP replacement with monitoring continuity
Elevator Emergency Phones Cellular with E911 compliance
Point-of-Sale Terminals VoIP or cellular depending on device requirements and location
Access Control Systems Assessed case by case; cellular or VoIP as appropriate

Device assessment is part of our pre-deployment process. We audit your existing analog estate before recommending a replacement approach, so there are no surprises when the legacy lines go offline.

Why Globalgig

POTS Sunset Is a Deadline, Not a Preference

Carriers are withdrawing copper infrastructure on their own timeline. Organizations that plan and execute a managed transition can control the costs and timeline.

The Full Scope of Analog Devices, Not Just Voice Lines

Most POTS Replacement providers handle standard voice lines well, but struggle with everything else.

Wireless Coverage Pre-Qualified for Your Locations

Cellular coverage is not uniform. We pre-qualify coverage at your specific locations before deployment, so you do not discover coverage gaps after your POTS lines have been decommissioned.
Why Globalgig for Plain Old Telephone Service (POTS) Replacement

Part of a Wider Voice and Network Relationship

POTS Replacement from Globalgig connects to SIP Trunking, Hosted PBX, and your network connectivity under one provider.

Frequently
Asked
Questions

We are being told our POTS lines are being discontinued. What should we do?

Carriers across the US are actively sunsetting copper POTS infrastructure. The cost of maintaining legacy lines is rising significantly in the interim, often dramatically. Globalgig POTS Replacement provides a managed transition to LTE cellular or VoIP, typically at up to 70% lower cost than using legacy analog lines. The complexity around non-voice analog devices — fire panels, alarms, fax lines — is something we handle as part of our service. Speak to us before your carrier forces the conversation.

Our fire alarm panels are connected to POTS lines. Can you replace those too?

Yes, this is one of the most important aspects of POTS Replacement to get right. Fire alarm control panels have specific requirements — they need to maintain reliable connectivity for alarm signaling, and the replacement technology must comply with fire code and life safety standards. Our POTS Replacement service covers fire panels specifically, with compliant LTE or VoIP solutions that meet fire code requirements. We assess each device type as part of the pre-deployment process.

How much can we save by replacing POTS lines?

Up to 70% compared to continuing using legacy POTS lines, depending on your current carrier rates and the replacement technology used. LTE cellular and VoIP alternatives are significantly cheaper to operate than aging copper infrastructure, particularly as carrier maintenance costs are increasingly passed to customers still using POTS lines. We can provide a site-by-site cost comparison based on your current POTS estate before you commit.

What is POTS, and why is it being discontinued?

POTS stands for Plain Old Telephone Service — the traditional copper wire telephone infrastructure that has been the foundation of landline communications for over a century. Carriers are decommissioning copper infrastructure as it is expensive to maintain and has been superseded by IP-based alternatives. The Federal Communications Commission (FCC) in the United States has approved carrier petitions to discontinue POTS in many areas, and similar transitions are underway internationally. If you have POTS lines, your carrier is either already raising costs significantly, or will do so in the future, and eventually will withdraw the service entirely.

What is the difference between wireless and wired POTS Replacement?

Wired POTS replacement uses VoIP over your existing Ethernet network, or Globalgig wired connectivity, with an analog telephone adapter connecting your analog devices to the IP network. It is typically the most cost-effective option if wired connectivity is available. Wireless POTS replacement uses 4G LTE cellular connectivity, which is suitable for locations without wired connectivity, where wireless diversity is required for resilience, or when running new wired infrastructure is impractical.

How long does a POTS Replacement deployment take?

It depends on the number of locations, the variety of analog devices in your estate, and the replacement technology being used. The pre-deployment device audit and coverage qualification are the most important steps, as getting those right determines how smoothly the deployment goes. We provide a clear timeline and project plan before deployment begins.

Pressure-Test Your POTS Replacement Plan

Before you commit to a replacement path, speak to a specialist to sense-check your current approach, spot migration risks, and understand what support you may need to move critical services off legacy lines safely.