How a Global Tech Leader Transformed Connectivity with Scalable IoT to Power Smart Operations Worldwide

Business Challenges

A global leader operating across energy management and automation offers a comprehensive range of products and solutions, including programmable relays, motion controllers, motor controls, and advanced IT-integrated automation systems designed to enhance efficiency and reduce operational costs. The organization required a unified, reliable, and scalable solution to effectively manage connectivity across its operations and products. Key challenges included:

• Ensuring continuous data transmission for critical applications such as power management in hospitals and factories.
• Addressing fragmented connectivity across multiple regions, which led to inconsistent service quality and complex billing.
• Managing data costs efficiently across various regions and applications to avoid unexpected overage fees.

The Globalgig Solution

The organization partnered with Globalgig to implement a comprehensive IoT connectivity solution designed to address these challenges. The solution provided seamless, reliable, and scalable connectivity across global operations while offering centralized management capabilities, including SIM activation, data plan allocation, and single-currency billing.

Unified Global SIM Deployment

• Multi-Carrier eSIMs: Globalgig deployed multi-carrier eSIMs to enable devices to maintain uninterrupted connectivity by automatically switching between network providers.
• Regional Flexibility: By leveraging multi-carrier eSIMs, the organization can select the best primary and backup carriers for each region or country, optimizing coverage and cost efficiency based on location needs.
• Managed Service: Delivering continuous, proactive monitoring, out-of-band management, and rapid issue resolution to ensure optimal network performance.
• Single Source of Truth: A centralized management platform, Orchestra, was introduced for all SIM deployments, simplifying logistics and simplifying administrative tasks.

Customer Profile – Global Industrial Technology Leader

This global leader in industrial technology is dedicated to creating impact by empowering individuals and businesses to maximize energy and resources, bridging progress and sustainability. With a mission to be the trusted partner in sustainability and efficiency, the company brings world-class expertise in electrification, automation, and digitization to smart industries, resilient infrastructure, future-proof data centers, intelligent buildings, and intuitive homes. Its integrated end-to-end AI-enabled Industrial IoT solutions, including connected products, automation, software, and services, drive profitable customer growth.